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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aspen Clawson

Aspen Clawson

January 23, 2026

5  out of  5
rating by Aspen Clawson
"Maria was amazing and answered all of my questions. State Farm always takes great care of us!"
We responded:
"Thank you, Aspen, for sharing your experience with us. It's wonderful to hear that Maria was able to assist you effectively and that you feel well taken care of by our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Erick Flores

January 22, 2026

5  out of  5
rating by Erick Flores
"Maria Mendez was a very good agent helping me get a good quote and making me a happy customer!"
We responded:
"Thank you, Erick, for sharing your positive experience with Maria. It's wonderful to hear that she was able to assist you effectively and that you're pleased with the quote you received. Your satisfaction is important to us, and we appreciate your feedback."
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Judy Sanders

January 20, 2026

5  out of  5
rating by Judy Sanders
"Shelby was very helpful"
We responded:
"Thank you, Judy, for sharing your positive experience with us. It's wonderful to hear that Shelby was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Kelly Farmer

January 20, 2026

5  out of  5
rating by Kelly Farmer
"Awesome communication coming from this office! I’m a young adult and it’s hard deciding who to pick for your first insurance company, but no doubt this was the best I could have picked! Any questions I have had have been answered promptly and any issues are always resolved!"
We responded:
"Thank you, Kelly, for sharing your experience! It's great to hear that our communication and service have made your first insurance experience a positive one. We're always here to answer any questions and resolve any issues you might have. Your feedback means a lot to us! "
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Mari G Castro

January 20, 2026

5  out of  5
rating by Mari G Castro
"Always the BEST we have tried most insurance companies and the always exceed our expectations we thank each of you ♥️♥️♥️🙏🫶GOD BLESS♥️♥️♥️🫶🙏"
We responded:
"Thank you so much for your kind words and for sharing your experience with us. It's wonderful to hear that we've been able to exceed your expectations. Your appreciation means a lot to our team, and we're grateful for your trust in us. God bless you too!"
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María Flores

January 15, 2026

5  out of  5
rating by María Flores
"Spoke with Maria Mendez, she went over discounts I could add to my policy to lower my premium. She was very sweet and helpful!"
We responded:
"Thank you, María, for sharing your experience with us. It's wonderful to hear that Maria Mendez was able to assist you effectively and help you find discounts to lower your premium. We appreciate your feedback and are glad to know you found the service helpful and pleasant. Your satisfaction is important to us, and we're here to assist you with any future needs."
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Charles Bitsche

January 15, 2026

5  out of  5
rating by Charles Bitsche
"Maria Martinez helped me understand my policy and claims"
We responded:
"Thank you, Charles, for sharing your experience with Maria. It's wonderful to hear that she was able to help you understand your policy and claims. Your feedback is greatly appreciated, and we're glad to know you had a positive experience. If there's anything else you need, feel free to let us know."
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Mara Hernandez

January 15, 2026

5  out of  5
rating by Mara Hernandez
"Maria Torres a very really nice young lady has helped me with any insurance questions i appreciate her helping me out everytime"
We responded:
"Thank you, Mara, for sharing your positive experience with us. It's wonderful to hear that Maria has been able to assist you with your insurance questions. We appreciate your kind words and your trust in our services. Your feedback is invaluable to us."
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Michael Nguyen

January 13, 2026

5  out of  5
rating by Michael Nguyen
"Melany has been handling my car insurance policy. She was able to switch my policy quickly. I appreciate her professionalism and prompt response."
We responded:
"Thank you, Michael, for sharing your positive experience with Melany. It's great to hear that she was able to assist you efficiently with your car insurance policy. We appreciate your kind words and your trust in our services. Your feedback motivates us to continue providing excellent service."
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Bill Johnson

November 14, 2025

5  out of  5
rating by Bill Johnson
"Home insurance policy renewal"
We responded:
"Thank you, Bill, for taking the time to share your positive experience with your home insurance policy renewal. It's wonderful to know that you are satisfied with the service provided. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any questions or need further assistance, feel free to reach out."
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Denise Langston

October 17, 2025

5  out of  5
rating by Denise Langston
"I am very blessed to have State Farm Agent Michelle answer my phone calls! She is amazing and her willingness to help me each and every time never diminishes, she is friendly and helpful as the first day she answered my phone call for help. Michelle you are a blessing to me and my family. Thank you, from the Langston's."
We responded:
"Thank you, Denise, for sharing such a wonderful review about your experience with Michelle. It's fantastic to hear how her consistent friendliness and helpfulness have made a positive impact on you and your family. Your kind words mean a lot, and we're grateful to have Michelle as part of our team. Your feedback is truly appreciated."
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zack clark

September 23, 2025

5  out of  5
rating by zack clark
"Maria Mendez is so helpful! The customer service was truly amazing! Would highly recommend."
We responded:
"Thank you, Zack, for sharing your positive experience with us. It's wonderful to hear that Maria was able to assist you so effectively. We appreciate your recommendation and are glad to know our customer service met your expectations. Your feedback is invaluable to us."
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eride saucedo

September 18, 2025

5  out of  5
rating by eride saucedo
"María Torres is so helpful! super sweet and kind!"
We responded:
"Thank you for sharing your positive experience with María Torres. It's wonderful to hear how helpful and kind she was during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Ernie Torres

Ernie Torres

September 18, 2025

5  out of  5
rating by Ernie Torres
"Maria Torres was able to help me understand my renters policy and make sure I have the right coverage for my personal property. Thank you to the agency! 🙌"
We responded:
"Thank you, Ernie, for sharing your experience with us. It's wonderful to hear that Maria was able to assist you in understanding your renters policy and ensuring you have the right coverage. We truly appreciate your feedback and are glad to know you feel supported by our agency. "
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Carlie Hutchinson

September 9, 2025

1  out of  5
rating by Carlie Hutchinson
"Saddened to say that after 12 years with State Farm, I can no longer recommend them as for they have completely screwed my husband and I over. I don't understand why we are losing our insurance because of our adult and completely independent son's not so good driving record. We have 3 other children to get to and from school, how is that right? Not to mention we've always paid and paid on time. So this extremely messed up."
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Cherish Sheffield

September 3, 2025

5  out of  5
rating by Cherish Sheffield
"Having worked for State Farm previously, I know this company fairly well - so I know I can trust them. However, Shelby went above and beyond to help me with my insurance needs and changes when I needed to make them. She was super responsive and helpful. Highly recommend State Farm & Jim Goldsworthy's office!"
We responded:
"Thank you, Cherish, for sharing your experience with us. It's wonderful to hear that Shelby was able to assist you so effectively with your insurance needs. Your recommendation means a lot, and we're grateful for your trust in Jim Goldsworthy's office and State Farm. If there's anything else we can do for you, please let us know."
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Wilf

August 21, 2025

1  out of  5
rating by Wilf
"First I would never recommend State Farm and suggest if you're considering them to think twice about it. They may give you a good quote, but they will do everything in their power to avoid paying out on a claim. In my case, my chimney took a lightning strike which destroyed it and the surrounding roof. State Farm asked me to get estimates on the Chimney as it is a custom home and they had no way to estimate it. They never told me what they would pay for the roof so gave them estimates for that as well. Never heard back for a while, then one day got a standard form letter which says the claim can be repaired for under the deductable amount - so good luck and good bye. Seriously? No feedback on what number they came up with or why, no dialogue with me or my contractors, and no basis for their assessment. I have never seen anything like this (Texas Farm bureau is the best to work with) and have asked Jim/Cindy to sort the mess out. Depending on how they respond, I'll update this review. But for now, stay away from State Farm at all costs."
Profile photo of Kristin Barnes

Kristin Barnes

August 15, 2025

5  out of  5
rating by Kristin Barnes
"Michelle was so friendly and helpful!"
We responded:
"Thank you for the great 5 star rating, Kristin!"
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crystal cartwright

August 14, 2025

5  out of  5
rating by crystal cartwright
"Tammy made my experience adding a vehicle to my existing policy a breeze! She was fast and efficient and a joy to speak with. Highly recommend!!!"
We responded:
"Thank you, Crystal, for sharing your positive experience. It's wonderful to hear that Tammy made the process of adding a vehicle to your policy so smooth and enjoyable. Your recommendation means a lot to us, and we're glad to have been able to assist you efficiently."
Profile photo of Constance Galubenski

Constance Galubenski

August 14, 2025

5  out of  5
rating by Constance Galubenski
"Just got for the phone with Tammy Gilbreath & I was encouraged, given info I needed, and got steps for what to do next to add to a previous storm damage claim. I really appreciated her sweet attitude & the very helpful time she spent with me! Ask for Tammy the next time you call Goldsworthy State Farm!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Tammy was able to provide you with the information and guidance you needed. We're glad her positive attitude and helpfulness made a difference during your call. Your feedback is greatly appreciated and will be shared with Tammy and the team. If there's anything else you need, feel free to reach out."
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Denise Guillory

August 9, 2025

4  out of  5
rating by Denise Guillory
"Great experience so far with State Farm. My claim for a totaled car was handled quickly, and Melany was wonderful in helping me update my information. Only wish I had known about the buyback program, but overall the service has been excellent."
We responded:
"Thank you, Denise, for sharing your experience with us. It's great to hear that your claim was handled promptly and that Melany was able to assist you effectively. We appreciate your feedback about the buyback program and will use it to improve our services. We're glad to have you with us and look forward to continuing to meet your insurance needs."
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Maria Arellano

July 31, 2025

5  out of  5
rating by Maria Arellano
"Such great service & Maria Mendez is welcoming and helpful!"
We responded:
"Thank you, Maria, for sharing your positive experience with us! We're delighted to hear that you received great service and found Maria welcoming and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Terry Fender

July 17, 2025

5  out of  5
rating by Terry Fender
"The service I received was very efficient and pleasant. All questions answered and changes to my auto policy were made in a timely manner."
We responded:
"Thank you, Terry, for sharing your positive experience. It's wonderful to hear that our team was able to assist you efficiently and pleasantly. We're glad all your questions were answered and that changes to your auto policy were handled promptly. Your feedback is greatly appreciated."
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Alex Durham

June 12, 2025

5  out of  5
rating by Alex Durham
"Had the pleasure of speaking with Tammy, from the Gainesville office today. She was very helpful and kind! We went over my policy, made adjustments with ease, she even wished my daughter a happy birthday! Thank you so much, look forward to working with you again! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Glenda Hatten

June 10, 2025

5  out of  5
rating by Glenda Hatten
"Melany was so helpful thank you"
We responded:
"Thank you, Glenda, for sharing your positive experience with Melany. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."